Module

Testing engagement policy conditions using audience simulation

2 Topics

25 mins

Visible to: All users

Beginner

Pega Customer Decision Hub 8.7

Pega Customer Decision Hub 8.6

English

Learn how to improve the performance of your next-best-action strategy by testing the configuration of engagement policies against a set of customers.

After completing this module, you should be able to:

Explain what an audience simulation is

Run an audience simulation test

Practice what you learned in the following Challenge:

Testing engagement policy conditions using an audience simulation v3

Available in the following mission:

1:1 Customer Engagement Optimization v2

Topics

Audience simulation

5 mins

Running an audience simulation test

15 mins

Module Quiz