Testing engagement policy conditions using audience simulation

Learn how to improve the performance of your next-best-action strategy by testing the configuration of engagement policies against a set of customers.

Beginner

English

After completing this module, you should be able to:

Explain what an audience simulation is

Run an audience simulation test

Practice what you learned in the following Challenge:

Testing engagement policy conditions using an audience simulation v4

Available in the following mission:

1:1 Customer Engagement Optimization v3

Topics

Audience simulation

5 mins

Running an audience simulation test

15 mins

Module Quiz

5 mins