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Sharing action details with a third-party email service provider
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Challenge
Sharing action details with a third-party email service provider
6 Tasks
15 mins
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U+ Bank, a retail bank, is currently promoting multiple credit card offers by sending emails to qualified customers.
However, to comply with the...
Simulating a weather service response
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Challenge
Simulating a weather service response
6 Tasks
1 hr
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Front Stage needs to know if the probability of rain equals or exceeds 40 percent during an event. At present, the weather forecast queries a data...
Simulating the truck rating response
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Challenge
Simulating the truck rating response
5 Tasks
30 mins
Pega Platform '23 -
When the vendor registers the truck, the Executive Manager will review and either approve or reject the truck. If the truck is approved, the City...
Splitting events into multiple streams
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Challenge
Splitting events into multiple streams
4 Tasks
20 mins
Pega Platform -
In the Sample application, the Sample-Data-SplitJoin Class is created for the exercise. The Class uses the following data structure:
Field ...
Streamlining Case Workflows
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Challenge
Streamlining Case Workflows
2 Tasks
30 mins
Pega Platform '24.1 -
Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...
Streamlining work with Assisted Sign-On and Start My Day
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Challenge
Streamlining work with Assisted Sign-On and Start My Day
7 Tasks
20 mins
Pega Robotic Automation 22.1 -
The Robotic Banking company plans to streamline work by allowing its workers to automatically open and log in to everyday work applications and web...
Suggesting a reply based on email content
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Challenge
Suggesting a reply based on email content
4 Tasks
15 mins
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Your team asks you to update the Pega Customer Serviceâ„¢ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Suggesting a service case using Customer Decision Hub
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Challenge
Suggesting a service case using Customer Decision Hub
2 Tasks
15 mins
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You are configuring a Pega Customer Serviceâ„¢ application for U+ Bank. The bank wants to sign up high-value customers, those with a Customer Lifetime...