In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

In this module, you learn about the following aspects of Deployment Manager:

• Using the privileges that control access to the features available on...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.