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Reporting Module DX API Advanced (Clear filters)

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Defining a reporting strategy

  • Module

    Defining a reporting strategy

    3 Topics

    20 mins

         Visible to all users

  • Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

Implementing service requests

  • Module

    Implementing service requests

    3 Topics

    20 mins

         Pega Customer Service 8.7 Visible to all users

  • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Topics

    20 mins

         Pega Customer Service 8.7 Visible to all users

  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
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