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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
Instructor Led Training
The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...
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