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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
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