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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track actions...
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
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