Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...