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Case Management

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Language

English

Library

Product Training

Type

Mission

Skill Level

Beginner

Advanced

Capability

Case Management

Data Integration

Data Management

DX API

Enterprise Application Development

Dev/Designer Studio

Installation and Deployment

Low-Code App Development

Project Delivery

Reporting

Security

User Experience

Voice AI

Role

Customer Service Developer

Pega Customer Service Case Management Edition

Mission

Pega Customer Service Case Management Edition

2 Modules

3 Challenges

1 hr 30 mins
Pega Customer Service 8.7 Visible to: All users
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

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About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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