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Customer Service Developer

  • Mission

    Customer Service Developer

    1 Mission

    6 Modules

    6 Challenges

    13 hrs

    Visible to all users
  • In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...

Pega Call

  • Mission

    Pega Call

    6 Modules

    2 hrs 45 mins

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Cosmos Designer

  • Mission

    Pega Cosmos Designer

    5 Modules

    6 hrs 21 mins

    Visible to all users
  • The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Challenges

    2 hrs 35 mins

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    5 Modules

    6 Challenges

    4 hrs 25 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega Sales Automation Foundation

Sales Automation Low-Code Developer

  • Mission

    Sales Automation Low-Code Developer

    12 Modules

    13 Challenges

    5 hrs 20 mins

    Visible to all users
  • In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

System Architect

User Experience (UX) Design

  • Mission

    User Experience (UX) Design

    5 Modules

    1 Challenge

    3 hrs

    Visible to all users
  • The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...

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