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Customer Service Developer

  • Mission

    Customer Service Developer

    1 Mission

    6 Modules

    6 Challenges

    13 hrs

    Visible to all users
  • In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...

Pega Call

  • Mission

    Pega Call

    6 Modules

    2 hrs 45 mins

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Challenges

    2 hrs 35 mins

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Sales Automation Foundation

Sales Automation Low-Code Developer

  • Mission

    Sales Automation Low-Code Developer

    12 Modules

    13 Challenges

    5 hrs 20 mins

    Visible to all users
  • In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

System Architect

Configurations in Pega Government Platform

  • Module

    Configurations in Pega Government Platform

    2 Topics

    20 mins

    Visible to all users
  • This module describes the configuration and customization features of Pega Government Platform™ components. These features help achieve different...

DevOps

  • Module

    DevOps

    5 Topics

    52 mins

    Visible to all users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

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