Looking for instructor-led training?
10 hrs 10 mins
Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
2 hrs 40 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
2 hrs 45 mins
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
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