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Automating actions when a property value changes

Implementing service requests

  • Module

    Implementing service requests

    3 Topics

    20 mins

    Pega Customer Service 8.7 Visible to all users
  • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Topics

    20 mins

    Pega Customer Service 8.7 Visible to all users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Lead System Architect

  • Instructor Led Training

    Lead System Architect

    10 days

    Pega Platform 8.6 Visible to all users
  • Prepare for the Pega Certified Lead System Architect (PCLSA) exam by learning how to design the end-to-end Pega Platform™ solution.

    Explore the...

Mentored Training: Lead System Architect

  • Instructor Led Training

    Mentored Training: Lead System Architect

    16 days

    Pega Platform 8.6 Visible to all users
  • The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...

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