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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track actions...
Instructor Led Training
The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...
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