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Mission
Always-On Outbound Customer Engagement
7 Modules
7 Challenges
5 hrs 15 mins
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Mission
Application Development Foundation
1 Mission
7 Modules
2 Challenges
18 hrs
Begin your journey to learn about Pega’s Application Development capability
Mission
Business Architect
2 Missions
2 Modules
27 hrs 2 mins
Begin your journey as a business architect with the Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
Mission
Case Management Foundation
13 Modules
13 Challenges
9 hrs 5 mins
Begin your journey to learn about Pega’s Case Management capability.
Mission
Cross-Sell on the Web
7 Modules
10 Challenges
6 hrs 25 mins
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Mission
Cross-Sell on the Web Extended
1 Mission
6 Modules
8 Challenges
13 hrs 50 mins
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Mission
Customer Service Developer
1 Mission
6 Modules
6 Challenges
12 hrs 50 mins
In this course, students learn how to customize a Pega Customer Service™ application. Students will use Dev Studio to create customer composite tabs...
Mission
Data and Integration Foundation
13 Modules
11 Challenges
9 hrs 45 mins
Begin your journey to learn about Pega’s Data and Integration capability.
Mission
Data Scientist
10 Modules
12 Challenges
11 hrs 40 mins
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Learn how to manage adaptive models and build...
Mission
Decisioning Consultant
4 Missions
20 hrs 40 mins
Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...