Skip to main content
close Search

Search

Looking for instructor-led training?

Library

Type

Skill Level

Product

We're still migrating content to the new system.

View previous Pega Academy application

Mission

Always-On Outbound Customer Engagement

7 Modules

7 Challenges

5 hrs 15 mins

Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...

Mission

Business Agility in 1:1 Customer Engagement

3 Modules

1 Challenge

1 hr 25 mins

This mission is designed for business users, line of business (LOB) heads, marketing operations personnel or anyone looking to understand how to...

Mission

Cross-Sell on the Web

7 Modules

11 Challenges

6 hrs 45 mins

Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...

Mission

Cross-Sell on the Web Extended

1 Mission

8 Modules

10 Challenges

15 hrs 45 mins

The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

Mission

Data Scientist

9 Modules

10 Challenges

8 hrs 25 mins

Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Learn how to manage adaptive models and build...

Mission

Decisioning Consultant

4 Missions

20 hrs 40 mins

Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...

Mission

Pega Customer Decision Hub Foundation

3 Modules

4 Challenges

2 hrs 35 mins

Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice