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Mission
Always-On Outbound Customer Engagement
7 Modules
7 Challenges
5 hrs 15 mins
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Mission
Business Agility in 1:1 Customer Engagement
3 Modules
1 Challenge
1 hr 25 mins
This mission is designed for business users, line of business (LOB) heads, marketing operations personnel or anyone looking to understand how to...
Mission
Cross-Sell on the Web
7 Modules
11 Challenges
6 hrs 45 mins
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Mission
Cross-Sell on the Web Extended
1 Mission
8 Modules
10 Challenges
15 hrs 45 mins
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Mission
Data Scientist
9 Modules
10 Challenges
8 hrs 25 mins
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Learn how to manage adaptive models and build...
Mission
Decisioning Consultant
4 Missions
20 hrs 40 mins
Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
Mission
Pega Customer Decision Hub Foundation
3 Modules
4 Challenges
2 hrs 35 mins
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...