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Looking for instructor-led training?
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Mission
Always-On Outbound Customer Engagement
7 Modules
7 Challenges
5 hrs 55 mins
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
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Mission
Business Agility in 1:1 Customer Engagement
3 Modules
1 Challenge
1 hr 25 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
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Mission
Cross-Sell on the Web
7 Modules
11 Challenges
6 hrs 45 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
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Mission
Cross-Sell on the Web Extended
1 Mission
7 Modules
10 Challenges
15 hrs 5 mins
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
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Mission
Data Scientist
9 Modules
10 Challenges
8 hrs 25 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Learn how to manage adaptive models and build...
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Mission
Decisioning Consultant
2 Modules
1 Challenge
3 Missions
22 hrs 25 mins
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Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
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Mission
Pega Customer Decision Hub Foundation
3 Modules
4 Challenges
2 hrs 35 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...