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Use Case - Running the Pega Customer Decision Hub setup wizard

  • Challenge

    Use Case - Running the Pega Customer Decision Hub setup wizard

    2 Tasks

    30 mins

    Visible to: All users
  • After the decisioning architects and business stakeholders completed the initial data mapping exercise, U+ Comms confirmed that the 1:1 communication...

Use Case - Setting up data ingestion

  • Challenge

    Use Case - Setting up data ingestion

    2 Tasks

    20 mins

    Visible to: All users
  • The U+ Comms data warehouse team created the subscription and account data files, and their respective manifest files. IT built the technical...

Use Case - Testing the engagement policies

  • Challenge

    Use Case - Testing the engagement policies

    2 Tasks

    45 mins

    Visible to: All users
  • The Decisioning Architect imported the subscription, account, and product holding data that is required for unit testing through data jobs and manual...

Use Case - Validating the application

  • Challenge

    Use Case - Validating the application

    2 Tasks

    30 mins

    Visible to: All users
  • The U+ Comms project team is now ready to initiate work on the project. As the system architect, validate the operators, access groups, and...

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