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Course

CPM: Fundamentals

This course is a must for any system architect who will be designing and implementing Customer Process Manager (CPM) for their multi-channel contact center. Learn key features and how best...

Course

Getting Started with Pega

This course provides students with an overview of Pega 7 and how business users can use Pega 7’s Build for Change technology to automate business processes and enable a more...

Course

CSA Innovation Series

This unique offering gets you from zero knowledge to a Pega System Architect within one month. The CSA Innovation Series brings individuals together for instructor-led training with an extended, collaborative...