Module
Customizing the Pega Customer Service User Interface
- Platform Version 7.22
- 1 hour
In this module, you learn how to customize the user interface of a Pega Customer Service application. You use hands-on exercises to learn how to update existing user interface elements...
Module
Configuring AI for Email
- Platform Version 7.4
- 1 hour
In this module, system architects learn how to configure AI for email for a Pega Customer Service application. You use hands-on exercises to learn how to suggest service cases and...
Module
Configuring AI for Email
- Platform Version 8.1
- 30 minutes
In this module, system architects learn how to configure AI for email for a Pega Customer Service application. You use hands-on exercises to learn how to suggest service cases and...