Course
Implementing Pega Customer Service
- Platform Version 7.2
- 2 days
You learn how to create a new Pega Customer Service application, integrate external data, configure the Interaction Driver, and customize the Interaction Portal user interface.
Course
Implementing Pega Field Service
- Platform Version 7.2
- 2 days
In this course, students learn the basic terminology used and the activities that occur in a field service office. Participants learn how to populate a Pega Field Service implementation layer...