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PMF Fundamentals

Students in the PMF Fundamentals course learn the key concepts and application tools that ensures a successful PMF application implementation throughout the lifecycle of a Pega project development.


Pega Customer Service Foundation

Students get handson experience using Pega Customer Service interactions and service cases. In addition, students learn best practices when using functions such as dialog management and coaching. Upon completion of...


Pega Platform and Applications Overview

Pega Platform and Applications Overview introduces you to ways that Pega can enable a more agile organization by automating business processes.

Exam - Practice

CSSA Practice Exam

This practice exam allows you to test your readiness for the certification exam and helps you identify areas in need of focused study. The first lesson - Exam Overview provides...


Improving Application Performance

This course teaches you to use performance analysis tools and techniques to insure that your application operates efficiently. Performance analysis on Pega Platform is comprised of using diagnostic tools during...


Creating Mobile Solutions

In this course, you learn how to deploy almost any Pega application as a stand-alone mobile app, leveraging the same model-driven, drag-and-drop environment used to create all Pega applications. You...


Rapid Application Development with Pega Express

This course teaches SSA's and LSA's when and how to use Pega Express to accelerate application development. Building applications with Pega Express helps your team stay within the guardrails. As...


Agile Studio Concepts

This module covers what Agile Studio is, how it can be used on agile projects, and key tasks you can perform in Agile Studio, depending on your project role.


Agile Studio Products and Teams

This module covers product and team structures in Agile Studio, the components and their relationships to each other, and how they are created.


Agile Studio Release Planning

In this module, students learn how to use Agile Studio to create a product, a release, work the product backlog and how to write effective epics and user stories to...