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Account Executive

Course

Pega Customer Service Foundation

This course allows you to gain experience with several of the products that are a part of Pega Customer Service. You use Pega Express, Pega Chat, Pega Co-Browse, Pega Knowledge,...

Course

Pega Customer Service for Communications Foundation

In this course, students learn the key features and differentiators of Pega Customer Service for Communications. Students get hands-on experience using Pega Customer Service for Communications interactions and service cases....

Course

Designing a Case Life Cycle

In this course, students model a business process as a case life cycle in a Pega Platform application. Using Pega Platform's model-driven tools, students organize a case life cycle into...

Module

Introduction to Pega Platform

In this module, you learn the core principles of application development using Pega Platform, preparing you for further Pega Academy training. Hands-on exercises help solidify your understanding of these core...

Module

Robotic Webinar: Importing Custom DLL Files

This webinar covers importing custom DLL files.

Course

Pega Platform Foundation

Learn the core principles of model-driven application design development on the Pega platform. (Content from this course is included in the System Architect Essentials and in the Business Architect Essentials...

Course

Pega Platform and Applications Overview

Pega Platform and Applications Overview introduces you to ways that Pega can enable a more agile organization by automating business processes.

Course

Introduction to Customer Decision Hub

The Customer Decision Hub enables more intelligent, agile business decisions. Begin your journey to mastering this powerful tool with this Introductory course. Learn about the business problems Pega Customer Decision...

Course

DCO Essentials

In this course, we demonstrate how to use Pega DCO to maximize the return on business application development. After a brief introduction to the basics of DCO, participants learn to...

Course

Implementing Pega Sales Automation (714)

In this course, participants will learn the basic terminology that is used, and activities that occur in a sales office. Participants will learn how to populate a Sales Automation Implementation...