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System Administrator

Course

System Administration Specialist

System Administration Specialist is the starting point for system administrators who want to learn about administering applications developed in Pega 7. It covers the core topics needed to give administrators the foundational knowledge required to deploy and maintain Pega enterprise applications.

Course

Pega Platform Foundation

Learn the core principles of model-driven application design development on the Pega platform. (Content from this course is included in the System Architect Essentials and in the Business Architect Essentials courses. If you are enrolled in one of those courses, you do not need to enroll in this course.)

Course

Pega Platform and Applications Overview

Pega Platform and Applications Overview introduces you to ways that Pega can enable a more agile organization by automating business processes.

Course

System Administration (7.2)

Pega's System Administration Specialist course is for those who are responsible for maintaining the health of systems installed in their enterprise. Our system administration and performance analysis tools help you proactively manage and tune your Pega.

Course

Pega Customer Service Foundation

This course allows you to gain experience with several of the products that are a part of Pega Customer Service. You use Pega Express, Pega Chat, Pega Co-Browse, Pega Knowledge, and Pega Self-Service Advisor. You will see how these are used to provide a positive customer service experience for customers.

Course

CLM Foundation

CLM Foundation is a foundation course for anyone wishing to learn about Pega Client Lifecycle Management for Financial Services as well as the associated concepts. Participants will become familiar with the architecture, standard portals and tools used to support the customer onboarding, offboarding and more.

Course

Implementing CLM

Implementing CLM is a course for system architects and anyone that needs to implement or extend technical aspects of Pega Client Lifecycle Management (CLM) for Financial Services. Participants learn how to use the tools provided with the platform to configure the CLM application to best fit business needs including the data model, risk model, customizing the user interface as well as adding new documentary requirements and products.

Course

Certification Drop-In

Availability is limited. Register for your free exam session today! All exams will be administered onsite at the respective location. Please make sure that you have created an account with PearsonVUE prior to attending.

Course

CLM Foundation

CLM Foundation is for anyone who wants to learn the foundation of Pega Client Lifecycle Management for Financial Services as well as the associated concepts. Participants learn about the architecture, standard portals and tools used to support the customer onboarding, offboarding and more.

Course

Implementing CLM

Implementing CLM is a course for system architects and anyone that needs to implement or extend technical aspects of Pega Client Lifecycle Management (CLM) for Financial Services. Participants learn how to use the tools provided with the platform to configure the CLM application to best fit business needs including the data model, risk model, customizing the user interface as well as adding new documentary requirements and products.