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System Architect

Exam - Certification

Certified Robotics System Architect

  • Platform Version 8.0

This certification exam is designed to validate the skills, knowledge, and tasks specific to automating Robotic solutions. The exam includes scenario questions, multiple choice questions and drag/drop items. If multiple...

Module

Customizing the Pega Customer Service User Interface

In this module, you learn how to customize the user interface of a Pega Customer Service application. You use hands-on exercises to learn how to update existing user interface elements...

Course

Pega Customer Service Foundation

This course allows you to gain experience with several of the products that are a part of Pega Customer Service. You use Pega Express, Pega Chat, Pega Co-Browse, Pega Knowledge,...

Course

Implementing Pega Customer Service

In this course, students learn how to integrate external data into a Pega Customer Service application. Students familiarize themselves with the existing Pega Customer Service data model and extend it....

Course

Pega Customer Service for Communications Foundation

In this course, students learn the key features and differentiators of Pega Customer Service for Communications. Students get hands-on experience using Pega Customer Service for Communications interactions and service cases....

Module

Robotic HTML Hierarchy Editor

Using Robotic HTML Hierarchy Editor builds on skills from the Pega Robotic Automation Architect Essentials course on providing greater programming/coding capabilities within a robotic solution. In this module, students explore...

Module

Robotic Webinar: Integrating Pega and RDA

This lesson discusses the technical connections and communication between Pega applications and Pega Robotic Runtime.

Module

Robotic Webinar: Integrating Pega and RPA

This lesson discusses the technical connections and communication between Pega applications, Pega Robotic Runtime and Pega Robotic Automation Studio.

Module

Robotic Webinar: Integrating Pega and RDA - French

This lesson discusses the technical connections and communication between Pega applications and Pega Robotic Runtime.

Module

Robotic Message Manifest

Implementing Robotic Message Manifest builds on skills from the Pega Robotic Automation Architect Essentials course on providing greater programming/coding capabilities within a robotic solution. In this module, students explore Message...