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Updates to Pega CLM and KYC
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Module
Updates to Pega CLM and KYC
2 Topics
25 mins
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The product management team for Pega Client Lifecycle Management and Know Your Customer™ team introduces the key themes for Pega Client Lifecycle...
Conduct usability testing
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Module
Conduct usability testing
3 Topics
20 mins
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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Pega GenAI in Pega Customer Decision Hub
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Module
Pega GenAI in Pega Customer Decision Hub
3 Topics
25 mins
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Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...
Entity data models in Pega Government Platform
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Module
Entity data models in Pega Government Platform
2 Topics
25 mins
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This module describes the public sector-specific data model and entities with which Pega Government Platform equips you. The module also details...
Use Case - Migrating the application
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Challenge
Use Case - Migrating the application
2 Tasks
30 mins
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The initial phase of the project has been completed. The application has been tested and determined to be mature enough to be migrated to the Business...
Defining the authorization scheme
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Module
Defining the authorization scheme
5 Topics
2 hrs 30 mins
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In most cases, you want to restrict authenticated users from accessing every part of an application. You can implement authorization features that...
Case Management Foundation
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Mission
Case Management Foundation
15 Modules
14 Challenges
8 hrs 40 mins
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Begin your journey to learn about Pega’s Case Management features.
Application data manipulation
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Module
Application data manipulation
3 Topics
30 mins
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In some cases, a data reference is insufficient for your business need. Pega Platform™ provides Data Transforms to copy selected data from one source...
Implementing outbound communication in BOE
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Module
Implementing outbound communication in BOE
2 Topics
20 mins
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Discover how to implement outbound customer engagement in a Business Operations Environment (BOE) and deploy necessary changes to production. Explore...
The Deployment Manager pipeline
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Module
The Deployment Manager pipeline
5 Topics
38 mins
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This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...