In addition to the default opportunity types provided in Pega Task Mining, you can request time and count custom tags to identify other types of opportunities.
You can request custom opportunity tags and give them any name you like. The custom tag
will accumulate time (or a count) against any application or screen to which you assign
the tag.
- Application or screen time tag
- Indicates the applications or screens that have more than the threshold amount of time spent.
- Application or screen count tag
- Indicates the applications or screens that have more than the threshold total focus time.