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Pega Web Mashup

Pega Web Mashup enables you to embed Pega application content or functionality within a web page or mobile application on your intranet or internet site, for users to view on any device. You create a Pega Web Mashup in App Studio or Dev Studio and deploy it to leverage the security and user interface features of Pega Platform™.

Video transcript

This is your customer. You want to anticipate her needs and make her experience frictionless. Using Pega case management, you can build the simplified processes, immediate fulfillment, and transparency this demands. But you need to deliver this end-to-end experience on all channels like mobile and the web. To do this you could code the experience directly in the channel and use APIs to connect your processes. This requires lots of redundant work, especially if your process has multiple steps or must adapt in real time to information about the user. You are effectively rewriting the process in the channel. Future changes must be duplicated into the channel as well, which is costly and slow. It’s hard to get and keep all the service processes current, so instead of an end-to-end experience, you create a dead-end that leaves your customer frustrated, and trying to do this across multiple channels only compounds the problem.

Enter mashup. Mashups are the dominant architecture of the modern web. Developers use mashups to embed YouTube videos, Google Maps, or ads into their web pages. The Pega Mashup lets you put Pega’s responsive UI and all the power behind it directly into your website or mobile app. Rather than rebuilding each channel, you are embedding and reusing the same process, case management, and decisioning across all channels. Change is fast and easy. Changes to a process are instantly reflected everywhere. The Pega UI can be branded to blend into your existing apps and website, so your customer has a continuous and consistent experience, getting everything she needs in her channel of choice.

Leading organizations use the Pega Mashup to embed marketing, sales, and service processes into their existing web and mobile channels. They quickly roll out new products and services, while delivering the end-to-end experience today’s customers demand.

Pega Web Mashup actions

Mashups generated by Pega Web Mashup provide the same rich application experience users normally have in a Pega Platform application. Actions commonly defined inside a mashup include:

  • Opening a new case
  • Displaying a user's worklist
  • Selecting and performing an assignment

For example, you can use a mashup to allow users to receive auto insurance policy quotes.

mahsup-example

Web Mashup interface

On the Web Mashup interface form, you configure the mashup options and generate the mashup code. The Generate mashup code option opens a window that provides the necessary HTML for you to copy, paste, and view within the web page. You can modify the code to meet the specific needs of the web page or to customize the appearance of the mashup. For example, you can set the width of the mashup.

generate-mashup-option
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