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Queuing a task for background processing

Archived

1 Task

30 mins

Visible to: All users Applies to: Pega Platform 8.6
Intermediate
Dev/Designer Studio
English
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Scenario

To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When employees enroll, their paycheck is automatically deposited into their checking account when the accounting department processes the company payroll.

To automate payroll processing and avoid both case processing delays and performance impacts during peak business hours, add a step to the case life cycle to queue the creation and sending of an email once the user completes a Payroll Setup case.

The following table provides the credentials you need to complete the challenge.

Role User name Password
Senior System Architect SSA@TGB rules
Note: Your practice environment may support the completion of multiple challenges. As a result, the configuration shown in the challenge walkthrough may not match your environment exactly.

Challenge Walkthrough

Detailed Tasks

1 Create Run in background and confirmation steps

  1. In Dev Studio, configure the Payroll Setup case as shown in the following image.
    standard-queue-processor-complete-enrollment-stage
  2. Change the name of the Run in background step to Upload payment information.
  3. In the contextual properties panel for the Run in Background step, use the information in the following table to configure a standard queue type to run the UploadToPaymentProcessor activity.

    Field Value
    Type of queue Standard
    Activity name UploadToPaymentProcessor
    Lock using Primary page
    Alternate access group  
    Audit note upload to payment processor and send confirmation email
    Tip: The activity must already exist prior to the configuration of a standard queue processor. The UploadToPaymentProcessor activity sends an email using the call method.
    Standard queue
    Note: By default the queue processor uses the access group of the user who queued the item.
  4. After the Upload payment information step, add a Payroll information received send email step, to confirm that the payroll information is received.
  5. In the contextual properties panel for the Payroll information received step, use the following image to configure the correspondence.
    standard-queue-processor-send-email
  6. Save your changes.


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