Organization records

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the organizational structure.

Mittel

Case Management

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Describe the relationships between parts of the organizational structure.

Describe the relationship between Work Groups, Work Queues, and operators.

Modify an existing organizational structure.

Create a Work Group and a Work Queue.

Üben Sie das Gelernte in der folgenden Challenge:

Updating Assignment routing v8

In der folgenden Mission verfügbar:

Case Management Intermediate v6

Themen

Organization records

10 Min.

Configuring Work Groups and Work Queues

5 Min.

Additional tasks for organizational records

5 Min.

Modulquiz

5 Min.