Pega 1:1 Operations Manager overview

Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega Customer Decision Hub™.

Anfänger

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Explain the life cycle of a change request.

List the types of change requests.

Describe the various personas involved in change management process.

In der folgenden Mission verfügbar:

Business Agility in 1:1 Customer Engagement v8

Themen

Building your business operations team

5 Min.

Lifecycle of a change request

5 Min.

Change request types

5 Min.

Modulquiz

5 Min.