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Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Module
7 Challenges
5 Std. 55 Min.
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Constellation Adoption
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Mission
Constellation Adoption
5 Module
11 Challenges
12 Std. 10 Min.
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Application essentials
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Modul
Application essentials
4 Themen
40 Min.
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Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
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Building a Data Model for Business Architects
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Modul
Building a Data Model for Business Architects
6 Themen
1 Std. 35 Min.
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Building the customer analytical data model
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Modul
Building the customer analytical data model
9 Themen
1 Std. 55 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Modul
Building the Customer Insights Cache
9 Themen
1 Std. 45 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Modeling data in Constellation applications
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Modul
Modeling data in Constellation applications
4 Themen
55 Min.
Pega Platform '23 -
Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.
Adding a new property to an existing entity
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Challenge
Adding a new property to an existing entity
4 Aufgaben
20 Min.
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating a new entity
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Challenge
Creating a new entity
5 Aufgaben
15 Min.
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Importing customer data from a CSV
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Challenge
Importing customer data from a CSV
2 Aufgaben
10 Min.
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...