Skip to main content

Search

Best practices for building accessibility into Pega applications

  • Modul

    Best practices for building accessibility into Pega applications

    5 Themen

    1 Std. 15 Min.

    Visible to: All users
  • Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

Pega positioning for Business Architects

Business case for accessibility

  • Modul

    Business case for accessibility

    3 Themen

    35 Min.

    Visible to: All users
  • Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...

Citrix robotic project design

  • Modul

    Citrix robotic project design

    1 Thema

    25 Min.

    Pega Robotic Automation 19.1 Visible to: All users
  • Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Components

Out-of-the-box configurations

Configuring chat queues and routing

  • Modul

    Configuring chat queues and routing

    5 Themen

    40 Min.

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

Content administration

  • Modul

    Content administration

    10 Themen

    1 Std. 45 Min.

    Visible to: All users
  • Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Creating and testing personas

  • Modul

    Creating and testing personas

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice