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PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
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Mission
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Challenges
1 Std. 30 Min.
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business problems...
Senior System Architect
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Mission
Senior System Architect
3 Missions
11 Module
11 Challenges
1 day 8 Std. 55 Min.
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
24.1 Release notes
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Modul
24.1 Release notes
2 Themen
25 Min.
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Applying NLP for Case classification
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Modul
Applying NLP for Case classification
1 Thema
10 Min.
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Best practices for keeping your Pega applications running smoothly
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Modul
Best practices for keeping your Pega applications running smoothly
3 Themen
25 Min.
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Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...
Building the customer analytical data model
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Modul
Building the customer analytical data model
9 Themen
1 Std. 55 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Modul
Building the Customer Insights Cache
9 Themen
1 Std. 45 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Creating a Rule
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Modul
Creating a Rule
5 Themen
45 Min.
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Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Debugging system performance
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Modul
Debugging system performance
3 Themen
1 Std.
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Measuring system performance
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Modul
Measuring system performance
5 Themen
1 Std. 25 Min.
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...