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24.1 Release notes

  • Modul

    24.1 Release notes

    2 Themen

    25 Min.

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Accessibility foundations

  • Modul

    Accessibility foundations

    4 Themen

    50 Min.

    Visible to: All users
  • Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.

    For Dragon Naturally Speaking users, leverage...

Accessibility in your project plan

  • Modul

    Accessibility in your project plan

    5 Themen

    1 Std. 5 Min.

    Visible to: All users
  • Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

Best practices for building accessibility into Pega applications

  • Modul

    Best practices for building accessibility into Pega applications

    5 Themen

    1 Std. 15 Min.

    Visible to: All users
  • Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

Business case for accessibility

  • Modul

    Business case for accessibility

    3 Themen

    35 Min.

    Visible to: All users
  • Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...

Designing a mobile app experience

Designing UI for multiple devices

Implementing service requests

  • Modul

    Implementing service requests

    3 Themen

    20 Min.

    Pega Customer Service 8.7 Visible to: All users
  • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Mobile apps for Pega applications

Pega Customer Service Case Management Edition introduction

  • Modul

    Pega Customer Service Case Management Edition introduction

    3 Themen

    20 Min.

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

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