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Accessibility Essentials

  • Mission

    Accessibility Essentials

    5 Module

    5 Std. 35 Min.

    Visible to: All users
  • According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Module

    3 Challenges

    1 Std. 30 Min.

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Module

    8 Std. 45 Min.

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

User Experience Foundation

Accessibility in your project plan

  • Modul

    Accessibility in your project plan

    5 Themen

    1 Std. 5 Min.

    Visible to: All users
  • Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

Business conditions

  • Modul

    Business conditions

    2 Themen

    20 Min.

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Configuring UI elements

Configuring a dashboard

Configuring Portal content

Creating Customer Service data sources

  • Modul

    Creating Customer Service data sources

    1 Thema

    10 Min.

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

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