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Email bot cases and responses
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Modul
Email bot cases and responses
2 Themen
25 Min.
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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Modul
Email Manager portal
6 Themen
55 Min.
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enabling accessibility features in applications
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Modul
Enabling accessibility features in applications
1 Thema
20 Min.
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Features of the Pega Constellation design system
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Modul
Features of the Pega Constellation design system
5 Themen
1 Std. 15 Min.
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In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.
Features of the Pega Cosmos design system
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Modul
Features of the Pega Cosmos design system
5 Themen
1 Std. 15 Min.
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In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Full Case Views
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Modul
Full Case Views
1 Thema
25 Min.
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Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Fundamental concepts of Constellation
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Modul
Fundamental concepts of Constellation
3 Themen
40 Min.
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
Grouping fields in Views
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Modul
Grouping fields in Views
1 Thema
10 Min.
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Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
Intelligent routing
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Modul
Intelligent routing
4 Themen
1 Std.
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Localizing application content
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Modul
Localizing application content
2 Themen
30 Min.
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Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.