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Low-code defined
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Modul
Low-code defined
5 Themen
50 Min.
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Dev Studio – Übersicht
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Modul
Dev Studio – Übersicht
2 Themen
20 Min.
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Mit Dev Studio können Entwickler das im App Studio konfigurierte Anwendungsverhalten erweitern. Erfahren Sie, wie Sie mit Dev Studio die Konfiguration...
Sizing a Pega Platform project
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Modul
Sizing a Pega Platform project
2 Themen
25 Min.
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Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
MLOps
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Modul
MLOps
3 Themen
30 Min.
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In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Monitoring your contact center with Insights
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Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action and customer interactions
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Modul
Next best action and customer interactions
2 Themen
20 Min.
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Next best action in omnichannel environments
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Modul
Next best action in omnichannel environments
2 Themen
25 Min.
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Pega Customer Decision Hub for Collections
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Modul
Pega Customer Decision Hub for Collections
6 Themen
45 Min.
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...
Pega GenAI
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Modul
Pega GenAI
2 Themen
15 Min.
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Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.
Pega GenAI in 1:1 Pega Operations Manager
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Modul
Pega GenAI in 1:1 Pega Operations Manager
2 Themen
20 Min.
Pega Customer Decision Hub '23 -
In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...