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Defining the authentication scheme
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Modul
Defining the authentication scheme
4 Themen
1 Std. 30 Min.
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In most cases, you want to authenticate users when they log into an application to establish who they are and that they are actually who they say they...
Defining the authorization scheme
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Modul
Defining the authorization scheme
5 Themen
2 Std. 30 Min.
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In most cases, you want to restrict authenticated users from accessing every part of an application. You can implement authorization features that...
Defining an action for outbound
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Modul
Defining an action for outbound
3 Themen
35 Min.
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In Pega Customer Decision Hub, the system selects a next best action after it considers customer engagement policies, business objectives, and...
Defining and creating customer journeys
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Modul
Defining and creating customer journeys
2 Themen
30 Min.
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Customer journeys are the sum of the experiences that your customers go through when interacting with your organization. Rather than looking at just...
Defining and managing customer actions
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Modul
Defining and managing customer actions
4 Themen
35 Min.
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
Defining customer engagement policies
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Modul
Defining customer engagement policies
2 Themen
25 Min.
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Engagement policies are the set of conditions such as eligibility, applicability, and suitability that qualify an offer or a group of offers for a...
Defining prediction patterns
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Modul
Defining prediction patterns
2 Themen
20 Min.
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Defining the starting population
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Modul
Defining the starting population
2 Themen
25 Min.
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The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to...
Einfache Bereitstellung mit Pega
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Modul
Einfache Bereitstellung mit Pega
7 Themen
1 Std. 57 Min.
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In diesem Modul lernen Sie die Bereitstellungsmethode Pega Express™ kennen. Pega Express basiert auf der jahrzehntelangen Erfahrung von Pega in der...
Deploying and assigning robotic automations
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Modul
Deploying and assigning robotic automations
6 Themen
1 Std. 5 Min.
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.