Module
Defining and managing customer actions
4 Topics
35 mins
Beginner
Pega Customer Decision Hub 8.7
Pega Customer Decision Hub 8.6
Pega Customer Decision Hub 8.5
Pega Customer Decision Hub 8.4
English
In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create an action under a specific business issue/group hierarchy and learn to rename an action to better reflect its business context.