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Monitoring your system with PDC
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Modul
Monitoring your system with PDC
3 Themen
50 Min.
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Learn how to monitor system resources and background processing with Pega Diagnostic Center (PDC). Understand how to set up and receive scheduled and...
Motivating sales representatives to meet sales targets
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Modul
Motivating sales representatives to meet sales targets
1 Thema
10 Min.
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Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...
Navigating the Pega Robot Manager Portal
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Modul
Navigating the Pega Robot Manager Portal
2 Themen
15 Min.
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action and customer interactions
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Modul
Next best action and customer interactions
2 Themen
20 Min.
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Next best action in omnichannel environments
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Modul
Next best action in omnichannel environments
2 Themen
25 Min.
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Next-Best-Action in an omnichannel environment
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Modul
Next-Best-Action in an omnichannel environment
2 Themen
25 Min.
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Pega’s omni-channel AI delivers the right action at every customer touch by crunching millions of data points in real-time.
Learn how you can use...
Next-Best-Action on digital
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Modul
Next-Best-Action on digital
2 Themen
25 Min.
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Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Nurturing leads and opportunities
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Modul
Nurturing leads and opportunities
5 Themen
30 Min.
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Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...
Offline projects explained
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Modul
Offline projects explained
4 Themen
45 Min.
Pega Mobile Client -
Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...
Optimizing AI in the NBA Framework
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Modul
Optimizing AI in the NBA Framework
2 Themen
30 Min.
Pega Customer Decision Hub 8.7 -
Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors. Input fields that are not directly...