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Documentary Requirements Management
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Modul
Documentary Requirements Management
5 Themen
55 Min.
Pega Client Lifecycle Management for Financial Services 8.7 -
Financial institutions are legally obligated to understand with who they are engaging in business, as well as the risks. Documentary Requirements...
eBusiness Services
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Modul
eBusiness Services
4 Themen
40 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Email bot cases and responses
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Modul
Email bot cases and responses
2 Themen
25 Min.
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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Modul
Email Manager portal
6 Themen
55 Min.
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enabling accessibility features in applications
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Modul
Enabling accessibility features in applications
1 Thema
20 Min.
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Enabling AI in the NBA framework
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Modul
Enabling AI in the NBA framework
3 Themen
30 Min.
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Learn how every Next-Best-Action weighs customer needs against business objectives to optimize decisions based on priorities set by the business...
Enhanced interrogation options
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Modul
Enhanced interrogation options
6 Themen
45 Min.
Pega Robotic Automation 22.1 -
To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...
Enriching data with third party providers
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Modul
Enriching data with third party providers
2 Themen
20 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Entities and their relationships
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Modul
Entities and their relationships
2 Themen
20 Min.
Pega Customer Service '24.1 -
In a Data Model, entities describe an object, such as a person or an item, by grouping a set of related fields. Each entity becomes a table in the...
Entity data models in Pega Government Platform
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Modul
Entity data models in Pega Government Platform
2 Themen
25 Min.
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This module describes the public sector-specific data model and entities with which Pega Government Platform equips you. The module also details...