Search
Pega positioning for Business Architects
-
Modul
Pega positioning for Business Architects
7 Themen
1 Std. 40 Min.
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
-
Modul
Pega tools that support Scrum for Business Architects
6 Themen
1 Std. 45 Min.
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Presenting suggestions for agents
-
Modul
Presenting suggestions for agents
4 Themen
35 Min.
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Reviewing log files
-
Modul
Reviewing log files
3 Themen
30 Min.
-
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Assessing application performance
-
Challenge
Assessing application performance
2 Aufgaben
10 Min.
-
The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
Configuring business conditions
-
Challenge
Configuring business conditions
2 Aufgaben
5 Min.
-
U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Reviewing log files
-
Challenge
Reviewing log files
1 Aufgabe
15 Min.
-
Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...