Organization records

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the organizational structure.

Intermedio

Case Management

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Describe the relationships between parts of the organizational structure

Differentiate between a work group and an organizational structure

Modify an existing organizational structure

Create a work group and a work queue

Disponible en la siguiente misión:

Senior System Architect v1

Temas

Organization records

10 minutos

Work groups

10 minutos

Updating an organizational structure

20 minutos

Creating a work group and a work queue

20 minutos

Cuestionario del módulo

5 minutos