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Misión

Innovation with Pega GenAI

7 Módulos

6 Retos

5 horas 20 minutos

Visible para: All users Applies to: Pega Platform '25, Pega Customer Decision Hub '25, Pega Customer Service '25, Pega Sales Automation '25.1

Pega GenAI™ facilitates the rapid development of innovative new features and gives low-code developers the power to infuse generative AI functionality into decision-making and workflow automation. Gain an understanding of what Pega GenAI is, define the flagship Pega GenAI features in Pega Platform, Pega Customer Decision Hub, Pega Customer Service, and Pega Sales Automation, and recognize how generative AI helps boost developer productivity, marketing effectiveness, and more in responsible and effective ways.

Principiante
Generative AI
Inglés

Pega GenAI

  • Módulo

    Pega GenAI

    2 Temas

    15 minutos

  • Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.

Using Self-study Buddy in Pega Academy

  • Reto

    Using Self-study Buddy in Pega Academy

    2 Tareas

    10 minutos

  • Help students navigate through Self-study Buddy, an intelligent assistant designed to support students in their learning journey, to engage and get...

Accelerating application building with Pega Blueprint

  • Módulo

    Accelerating application building with Pega Blueprint

    4 Temas

    1 h 5 minutos

  • Learn how Pega Blueprint™ aims to change how business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...

Creating a Blueprint

  • Reto

    Creating a Blueprint

    3 Tareas

    10 minutos

  • U+ Bank is expanding their retail financial services business to include personal lending. U+ Bank has decided to utilize Pega Blueprint™...

Importing a Blueprint into Pega Platform

  • Reto

    Importing a Blueprint into Pega Platform

    1 Tarea

    15 minutos

  • U+ Bank is expanding their retail financial services business to include personal lending. U+ Bank has decided to utilize Pega Blueprint™...

Pega GenAI in Pega Platform

  • Módulo

    Pega GenAI in Pega Platform

    4 Temas

    30 minutos

  • Learn about the Pega GenAI™ tools that are available to support you when building your Pega applications. Learn how to apply Pega GenAI Autopilot...

Generating a Case Type using Pega GenAI Autopilot

  • Reto

    Generating a Case Type using Pega GenAI Autopilot

    3 Tareas

    10 minutos

  • U+ Bank wants to allow customers to manage their checking accounts, savings accounts, and credit cards with a Pega Platform™ application, U+ Personal...

Pega Customer Engagement Blueprint

  • Módulo

    Pega Customer Engagement Blueprint

    3 Temas

    30 minutos

  • Pega Customer Engagement Blueprint is an AI-driven collaboration tool designed to transform how organizations visualize and implement customer...

Pega GenAI in Pega Customer Decision Hub

  • Módulo

    Pega GenAI in Pega Customer Decision Hub

    3 Temas

    25 minutos

  • Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...

Leveraging GenAI to understand configuration results in Customer Profile Viewer

  • Reto

    Leveraging GenAI to understand configuration results in Customer Profile Viewer

    2 Tareas

    15 minutos

  • U+ Bank is currently cross-selling on the web. The business operations team is looking to enhance their understanding of test configuration results in...

Pega GenAI in Pega Customer Service

  • Módulo

    Pega GenAI in Pega Customer Service

    7 Temas

    45 minutos

  • Learn how to make use of Pega GenAI™ features that aid CSRs in accessing knowledge, creating automated interaction summaries, suggesting responses...

Creating a Knowledge Buddy

  • Reto

    Creating a Knowledge Buddy

    1 Tarea

    10 minutos

  • As a Knowledge Buddy manager, you are tasked with creating a new Buddy for Pega Academy users. The Buddy should be able to answer any question it...

Pega GenAI in Pega Sales Automation

  • Módulo

    Pega GenAI in Pega Sales Automation

    3 Temas

    25 minutos

  • Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...

mission badge: Innovation with Pega GenAI

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