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Updating existing actions in bulk
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Reto
Updating existing actions in bulk
7 Tareas
25Â minutos
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U+ Bank is cross-selling on the web by showing various credit cards to its customers. To serve its loyal customers better, the business decided to...
Updating the customer composite
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Reto
Updating the customer composite
2 Tareas
5Â minutos
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You are being asked to create a new composite tab to display a summary of contact information. This will give agents one click access to get contact...
Use Case - Adding a new property to an existing entity
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Reto
Use Case - Adding a new property to an existing entity
2 Tareas
15Â minutos
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After conducting a gap analysis, the project team identified the need to create a new property in the subscription entity: PreToPostPropensity. The...
Use Case - Configuring 1:1 Always-on outbound schedule
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Reto
Use Case - Configuring 1:1 Always-on outbound schedule
2 Tareas
15Â minutos
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use. The team...
Use Case - Creating a file output template
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Reto
Use Case - Creating a file output template
2 Tareas
15Â minutos
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...
Use Case - Creating a new clickstream summary
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Reto
Use Case - Creating a new clickstream summary
2 Tareas
30Â minutos
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The technical team has successfully developed the infrastructure for streaming web activity data, and the Pega Customer Decision Hubâ„¢ application...
Use Case - Creating a new contact policy
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Reto
Use Case - Creating a new contact policy
2 Tareas
1 h
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The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...
Use Case - Creating an external SMS treatment and action flow
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Reto
Use Case - Creating an external SMS treatment and action flow
2 Tareas
30Â minutos
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In the initial phase of the project, the U+ Comms technical team plans to send a single SMS message to its subscriptions. The team wants to create an...
Use Case - Data mapping workshop
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Reto
Use Case - Data mapping workshop
2 Tareas
5Â minutos
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The project is about to commence, and U+ Comms needs to confirm whether the 1:1 communications data model is compatible with its existing data model.
...
Use Case - Defining customer engagement policies
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Reto
Use Case - Defining customer engagement policies
2 Tareas
1 h
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The project team has imported the actions and web treatments and built their associations. Now the business is ready to build group-level and action...