Search
Preparation for 1:1 Customer Engagement Implementation
-
Misión
Preparation for 1:1 Customer Engagement Implementation
3 Módulos
11 Retos
7 horas 10 minutos
-
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Architecture and design during the Prepare phase
-
Módulo
Architecture and design during the Prepare phase
6 Temas
1 h 30 minutos
-
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Building the customer analytical data model
-
Módulo
Building the customer analytical data model
9 Temas
1 h 55 minutos
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Módulo
Building the Customer Insights Cache
9 Temas
1 h 45 minutos
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
The Discover phase and your MLP
-
Módulo
The Discover phase and your MLP
12 Temas
1 h 55 minutos
-
Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Pega Express introduction
-
Módulo
Pega Express introduction
3 Temas
20 minutos
-
Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Pega Express phases
-
Módulo
Pega Express phases
4 Temas
25 minutos
-
The Pega Express approach includes four phases to support solution delivery.
Low code during the Build phase
-
Módulo
Low code during the Build phase
5 Temas
55 minutos
-
In the Build phase of Pega Express™, you use Pega's low-code development platform to configure and test your application. Pega Platform™ leverages...
Next best action and customer interactions
-
Módulo
Next best action and customer interactions
2 Temas
20 minutos
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega Express testing and validation
-
Módulo
Pega Express testing and validation
6 Temas
1 h 15 minutos
-
The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...