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Leveraging reports in the contact center
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Reto
Leveraging reports in the contact center
4 Tareas
15 minutos
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Linking Cases and Case Types in Constellation applications
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Reto
Linking Cases and Case Types in Constellation applications
4 Tareas
35 minutos
Pega Platform '23 -
During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...
Localizing a UI form
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Reto
Localizing a UI form
3 Tareas
45 minutos
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GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Merging rule branches using the Merge pipeline
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Reto
Merging rule branches using the Merge pipeline
7 Tareas
15 minutos
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You are the PegaGP Release Manager and an Application Developer for the PegaGP application.
As the Release Manager, you are responsible for managing...
Performing Pega scenario testing
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Reto
Performing Pega scenario testing
2 Tareas
15 minutos
Pega Platform 8.7 -
A member service representative needs to perform the following actions for an Assistance Request application:
- Add a new household using the
Performing Pega unit testing
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Reto
Performing Pega unit testing
3 Tareas
15 minutos
Pega Platform 8.7 -
For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...
Running application-level test coverage
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Reto
Running application-level test coverage
2 Tareas
10 minutos
Pega Platform 8.7 -
As an application developer, capture the test coverage of your Pega Platform™ application. Test coverage metric can be used to understand if there are...
Unit-Test-Regeln
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Reto
Unit-Test-Regeln
4 Tareas
15 minutos
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Wenn ein Benutzer bei einem Case „Assistance Request“ wegen Pannenhilfe die Fahrzeugmarke eingibt, werden ein oder mehrere zugeordnete Modelle in der...