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Reviewing log files
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Módulo
Reviewing log files
3 Temas
30Â minutos
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Routing email based on content
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Módulo
Routing email based on content
3 Temas
25Â minutos
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Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Securing and auditing data
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Módulo
Securing and auditing data
2 Temas
30Â minutos
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Pega Platformâ„¢ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Team application development
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Módulo
Team application development
1 Tema
20Â minutos
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Training the email bot
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Módulo
Training the email bot
2 Temas
20Â minutos
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Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Assessing application performance
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Reto
Assessing application performance
2 Tareas
10Â minutos
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The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
Configuring application Rulesets
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Reto
Configuring application Rulesets
1 Tarea
20Â minutos
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The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...
Configuring security policies
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Reto
Configuring security policies
2 Tareas
5Â minutos
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GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
Creating a case from an email
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Reto
Creating a case from an email
4 Tareas
20Â minutos
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Deploying a mobile app for Pega Platform
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Reto
Deploying a mobile app for Pega Platform
2 Tareas
30Â minutos
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The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...