In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...

When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.

Certain data, such as postal codes or identification numbers, may need to match a specific pattern of characters. To test data values against a...

Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Learn how to use web services to expose application functionality and how to use Pega API so that your Pega Platform™ application can integrate with...